SHIPPING

We offer FREE shipping and returns within the United States (including Alaska, Hawaii, and US territories). We also ship to a limited number of countries outside the U.S. for a flat rate of $25. Please contact us if your country is not currently available for shipping. 

Your purchase will be shipped via USPS within 3-5 business days, and you will receive an email notification with your tracking number. 

 

RETURNS

You may return your purchase within 21 days of delivery for a refund or exchange, as long as the item has not been worn and has all original tags attached. Swimwear bottoms must have hygienic liner intact.

Free returns are available for customers within the United States. Please click on the button below to access our USPS return label generator, and fill in the appropriate information (available on the Return form that came with your order). 

CLICK TO GENERATE A FREE RETURN LABEL

Please place the items you wish to return, along with the completed Return form from your original order, inside the original packaging (to ensure package weight is accurate). Print the generated label and affix it to the outside of the package, and mail the package at any official USPS shipping facilities. 

Once we receive your return package, we will issue a refund to the card you used to make the initial purchase. The refunds typically appear on the issuing card within 7-10 business days. 

 

EXCHANGES

If you would prefer to exchange your items for a different size, color, or style, please send us an email at aloha@naiabikinis.com. We will confirm that your desired item is still in stock, and will help you to generate a free shipping label to start the exchange process. 

Once your return package is received, we will ship out your replacement items and send you a tracking number.